Voyages Bergeron is looking for the rare gem for a position of online community facilitator and content creator for its Montreal office. Reporting to the marketing manager, the community facilitator ensures that strategies are implemented on different web platforms. He will also be responsible for the daily management of the company’s activities on our social networks.
Technical aspects of the function
Newsletter for Voyages Bergeron and Passion Monde
- Develop content, layout and design.
- Route according to the mailing list generated by the database.
- Develop the email list.
Website for Voyages Bergeron and Passion Monde
- Creation of web content.
Online chat Voyages Bergeron
- Respond to customers via online chat. If necessary, redirect the message to a travel advisor.
Facebook of Voyages Bergeron and Pasision Monde
- Conduct topic research.
- Carry out searches for photos and/or visual elements.
- Ensure publications are put online.
- Respond to comments and questions.
- Complaint management.
Instagram of Voyages Bergeron and Passion Monde
- Conduct topic research.
- Carry out searches for photos and/or visual elements.
- Ensure publications are put online.
- Respond to comments and questions.
Blog
- Write articles for the Voyages Bergeron blog
He carries out all other tasks helping the development of the company, all in accordance with the internal procedures and rules of the organization.
Requirements
- Have experience in a similar position.
- Have a good knowledge of WEB tools.
- Excellent command of the French language.
- Good command of the English language.
- Knowledge of digital best practices including SEO.
- Master the MS Office suite.
- Knowledge of the tourism field.
Required skills
- Demonstrate excellent interpersonal communication skills based on respect, diplomacy and discernment.
- Be able to multitask.
- Strong sense of collaboration and team spirit.
- Demonstrate a positive attitude at work, even in more difficult situations and, in this sense, demonstrate calm and resistance to stress.
- Demonstrate interpersonal skills.
- Demonstrate a keen sense of planning and organizing work.
- Organizational skills, ability to juggle multiple responsibilities and respect deadlines.
- Curiosity and open-mindedness, good general knowledge.
- Be able to challenge and question ideas and be innovative.
This job offer is no longer available.
